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Services

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Services

Welcome to the service area of Mitsubishi Electric CNC. As a leading global supplier of control systems, drives and motors for industrial CNC units, we offer you a comprehensive service for all our products.

Support:

You can reach our highly qualified and competent support staff even outside office hours – by phone, e-mail or fax. Experienced technicians will assist you in all matters regarding

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Spare parts:

We guarantee high availability of all spare and replacement parts, for the latest as well as for older assemblies from Mitsubishi Electric CNC

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Repairs: 

We repair, service and test all component parts – at our central repair centre or on site by one of our service technicians.

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Trainings:

We train and instruct your employees in the operation, programming and maintenance of Mitsubishi Electric CNC control and drive systems in our central European training centre in Ratingen, Germany. Alternatively, we provide training on site at your own premises.

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Service contracts:

Take advantage of our cost-effective tailor-made warranty and maintenance contracts for CNC control systems, drives and motors.

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Technician Hotline

Please contact us or one of our authorized Mitsubishi CNC sales and service partners in your area. We look forward to hearing from you.

Mitsubishi CNC

GERMANY: Website
Mitsubishi Electric Europe B.V.
Mitsubishi-Electric-Platz 1
40882 Ratingen, GERMANY
(CNC European Headquarter)
Tel: +49 2102 486 5000
Fax: +49 2102 486 5910

POLAND: Website
Mitsubishi Electric Europe B.V.
Oddzial w Polsce
ul. Krakowska 50
32-083 Balice, POLAND
(CNC Center)
Tel.: +48 (0) 12 347 6500
Fax: +48 (0) 12 347 6501

FRANCE: Website
Mitsubishi Electric Europe B.V.
25, Boulevard des Bouvets,
92741 Nanterre Cedex, FRANCE
(CNC Center)
Tel: +33 1 41 02 8313
Fax: +33 149 01 0725

UK: Website
Mitsubishi Electric Europe B.V.
Travellers Lane
Hatfield, Hertfordshire AL10 8XB, ENGLAND
(CNC Office)
Tel: +44 1707 282 846
Fax: +44 1707 278 992

SWEDEN: Website
Hammarbacken 14
191 27 Sollentuna, SWEDEN
(CNC Office)
Tel: +46 8 625 10 00
Fax:+46 8 96 6877

GERMANY: Website
Schelmenwasenstraße 16-20
70567 Stuttgart, GERMANY
(CNC Office)
Tel: +49 711 770598 123
Fax: +49 711 770598 141

ITALY: Website
Centro Direzionale Colleoni
Viale Colleoni , 7 - Palazzo Sirio - Ingresso 1
20041 Agrate Brianza (MI) ITALY
(CNC Center)
Tel: +39 039 6053 342
Fax: +39 039 6053 206

RUSSIA: Website
Mitsubishi Electric (Russia) LLC 2
bld.1 Letnikovskaya 115114,
Moscow, RUSSIA
Tel.: +7 495 721-2070 ext. 184

TURKEY: Website
Mitsubishi Electric Turkey Elektrik Ürünleri A.S.
Serifali Mahallesi Nutuk Sokak No:5
34775 Ümraniye – Istanbul, TURKEY
(CNC Center)
Tel: +90 (0)216 / 526 3990
Fax: +90 (0)216 / 526 3995

SPAIN: Website
Mitsubishi Electric Europe B.V.
Ctra. De Rubi 76-80 - Apdo. 420
08190 Sant Cugat del Valles (Barcelona), SPAIN
(CNC Office)
Tel: +34 935 65 2236
Fax: +34 935 89 1579

Mitsubishi CNC Partner

BELARUS:Website
TECHNIKON Ltd.
177-9, Nezavisimosti av.
220125 Minsk, Belarus,
Tel: +375 17 393-1177
Fax: +375 17 393-0081

CZECH REPUBLIC:Website
AutoCont Control Systems s.r.o.
Kafkova 1853/3
702 00 Ostrava 2, CZECH REPUBLIC
Tel: +420 59 5691 185
Fax: +420 59 5691 199

SOUTH AFRICA:Website
Motiontronix
P.O. Box 9234, Edleen,
Kempton Park Gauteng, 1625, SOUTH AFRICA
Tel: +27 11 394 8512
Fax: +27 11 394 8513

BULGARIA:Website
AKHNATON Ltd.
4A. Lyapchex Boul
Sofia, BULGARIA
Tel: +359 2 8176000
Fax: +359 2 9744061

UKRAINE:Website
CSC Automation Ltd.
M.Raskovoy Str.4B
02660 Kiev, UKRAINE
Tel: +380 044 494 3344
Fax +380 044 494 3366

Support on Site

With our repair service, we can guarantee you fast repair and overhaul of your CNC control and drive systems by our specialist service technicians – on site, or at our European repair centre in Ratingen, Germany. Thanks to tests and inspections, we can guarantee you the best certified quality of your parts.


In the event of malfunctions or faults, our service staff will assist you in identifying the cause of the problem, so that suitable solutions can be found. If necessary, our specialist technicians will then repair your part or replace it on site.


Repairs of defective parts are carried out at our central workshop in Ratingen. We cater not only for the latest models of our control systems, drives and motors, but also repair older CNC models. Repaired parts are tested under conditions that simulate typical production conditions.


Every Mitsubishi Electric CNC assembly is equipped with a unique bar code so that it can be easily identified. For each assembly, we have set up a history log of all maintenance, inspection and repair tasks carried out by us. Our central workshop offers you a comprehensive overhaul and repair service for current as well as older assemblies from Mitsubishi Electric CNC, ensuring a long service life for your CNC control and drive systems.


On request, our service technicians will carry out regular maintenance tasks or inspections of your Mitsubishi CNC components on site. If you wish to upgrade your components or software, or if you want to extend the range of functions of your equipment, contact our service technicians who will advise you on site and implement changes, if required.

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